we started with a mission

Factored Quality’s mission is to simplify global manufacturing. Our goal is to help consumer goods brands make it incredibly easy to find and partner with high quality factories to produce and import high quality inventory.

Running supply chains today is still a black box full of a thousand spreadsheets, vendors, and emails - leading to huge amounts of inefficiency and waste.

We believe the best way to change this is by empowering consumer goods brands with the tools and infrastructure needed to easily audit their suppliers and inspect their inventory, anywhere in the world.

We believe this creates more trusted relationships between consumers, brands, and suppliers, leads to reduced wasted inventory, and helps make supply chains more efficient.

driven by our values

Play for the front of the jersey & have fun

We embody the spirit of teamwork, recognizing that success is achieved collectively. We are committed to playing for the name on the front of our jersey—Factored Quality—because we win and lose as a team.

Speed & quality go hand in hand

We believe success relies on clear communication, trust, process improvement, and a dedicated team. By focusing on precise scoping and a strong team performance, we ensure that our projects are completed on time and meet the highest standards.

Communicate clearly, concisely and frequently

We are building a global operation that spans multiple regions, countries, and dialects. Recognizing that effective communication is key to bridging the inevitable gaps in processes and products. We achieve success by communicating well, often, and clearly.

We play to win; we win when our customers win

We base every decision on what’s best for our customer, which, over time, aligns with our goal of winning our market—from a small niche to broader dominance—as we stay true to our mission.

Delight doesn’t have story points

We embrace a philosophy that prioritizes customer delight in every aspect of product development, from the quality of the product to services, design, marketing, and communication.

Amp it up! We operate at the next level

We set ambitious goals, operate with intense dedication, and support each other rigorously to ensure we never settle for mediocrity and always strive for excellence.

Our team

We are a global team of experienced and passionate people who believe in the power of putting the customer first while building a world-class platform.

Jessye Coleman-Shapiro

Full Stack Engineer

Jessye Coleman-Shapiro

Full Stack Engineer

Jessye is a software engineer at Factored Quality. She brings experience from her previous roles as an engineer at Top Hat, Red Hat and Square. She holds a degree in Computer Engineering from the University of Toronto.

Jenson Tuomi

Account Executive

Jenson Tuomi

Account Executive

Jenson is an Account Executive here at Factored Quality. Prior to joining our team, he spent the last 8+ years working with consumer brands both in strategic planning / growth, as well as sell-side mergers and acquisitions. He holds degrees in Economics and Philosophy from Claremont McKenna College, where he was also an NCAA athlete on the Men’s Water Polo team.

John Reynolds

Account Executive

John Reynolds

Account Executive

John is an Account Executive here at Factored Quality. John brings 10+ years of experience in import compliance and transportation. Before joining our team, he started his career at Expeditors Intl., where he worked as a licensed customs broker. He also worked in Sales at Flexport where he helped fast-growing consumer brands optimize their international supply chains.

Rose Arnigo

Executive Assistant

Leadership Team

Rose Arnigo

Executive Assistant

Rose is an Executive Assistant at Factored Quality and brings a diverse set of skills to the team. Her background includes copywriting, project management, and social media marketing. Prior to joining Factored Quality, Rose worked as an EA to the Chief People and Culture Officer at 15Five. She holds a degree in Business Administration from Polytechnic University of the Philippines.

Chris Siu

Testing & Compliance Manager

Leadership Team

Chris Siu

Testing & Compliance Manager

Chris is the Testing & Compliance Manager at Factored Quality, with previous experience as a Quality Assurance Manager at Imitation Hong Kong Limited and Quirky Inc. He earned a degree in Mechatronics, Robotics, and Automation Engineering from City University of Hong Kong.

Basic Law

Asia Operations Associate

Leadership Team

Basic Law

Asia Operations Associate

Basic is an Asia Operations Associate at Factored Quality. With 9 years of experience as a Technical Quality Manager at Native Union, he has a strong background in Quality Control. He holds a degree in Mechanical Engineering from The Hong Kong University of Science and Technology and a Master's degree in Industrial Engineering and Industrial Management from The University of Hong Kong.

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Backed by world-class investors

Values

Values at Factored Quality

Practice random acts of kindness

Utilize our Intelligent QC platform to create custom checklists for factory audits and pre-shipment inspections.

Embrace and drive change

Utilize our Intelligent QC platform to create custom checklists for factory audits and pre-shipment inspections.

Create fun and a little weirdness

Utilize our Intelligent QC platform to create custom checklists for factory audits and pre-shipment inspections.

Pursue growth and learning

Utilize our Intelligent QC platform to create custom checklists for factory audits and pre-shipment inspections.

Benefits

Benefits at Factored Quality

Our employees receive top quality and competitive benefits.

Flexible working

Work remotely or in our office in New York; whatever’s best for you!

Competitive salary

We believe in working hard, and make sure our team is well compensated for it.

Options

Building this is a collective effort, we believe everyone should have equity in what we’re building.

Unlimited PTO

Take the time off when you need it, and as much of it as you need to feel rested and energized for the task ahead.

Brand stipend

We love our customers - so much - that we give our team $100 / quarter to spend on Factored Quality brands!

Comprehensive medical + dental + vision insurance

We believe in providing the best possible health benefits for our team.

401(k)

Access to a 401(k) retirement savings plan including an employer match.

Maternity / Paternity leave

Take the time to rest fully and recharge, ensuring you're refreshed and ready for the joys and challenges ahead.

Technology / WFH stipend

Tech is a part of our DNA, and we believe in helping our team work as effectively as possible from home.

Open Positions

Join Factored Quality

Customer Success Manager

New York, NY / Remote (United States)

Join Us On Our Mission

We are always looking to connect with talented and dedicated people. We believe that networking is everything and in order to find build the best team, we should always leave the opportunity to connect.

Apply now

Join 100+ brands running QC on Factored Quality

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